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Users who have registered via e-mail during signup or have manually set up a password can change their password following the procedure described in this section.

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How to update your password

  1. Go to your profile menu.
    • Click your profile picture on the top right corner of the dashboard.
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  1. Go to your settings.
    • Click on Settings.
  2. Go to the security settings.
    • Click on the Security tab of the settings panel
  3. Click on Change Password
    • The change password dialog will appear
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  1. Update your password.
    • Provide your current password in the first input.
    • Provide your new password in the second input.
    • Confirm your new password by typing it again in the third input.
    • Click on the Update button once the password security criteria described below are met and the Password and Confirm Password fields match. If the password change is successful, a popup message will be displayed.
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Did you know? You can see the password you type by clicking on the eye icon inside each password input field.

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Password Security Criteria

User password must meet the following criteria in order to be accepted by the Cymph platform:
  • They must be at least 12 characters long.
  • They must include at least one special character (:;,.?\-=+|!@#$%^&()[]/).
  • They must include at least one digit (0-9).
  • They must include at least one capital letter (A-Z).
  • They must include at least one lowercase letter (a-z).
  • They must not be the same as the last 24 passwords used.