Overview

Before you begin using the Cymph application, a license is required. The license defines how many users can be created globally and what features will be available. The license will be provided to you by the Cymph team through a dedicated channel (e.g. email). Your license file contents should look like the example below.

-----BEGIN LICENSE FILE-----
eyJ1c2VyX2xpbWl0IjogNDAsICJleHBpcmF0aW9uX3RpbWUiOiAiMjAyNS0wM
y0xNSAxNTo1MTowNi42NTQ1ODAiLCAicGxhbl90eXBlIjogIlByZW1pdW0iLC
AiZmVhdHVyZXMiOiBbImV4cG9ydDpzdGFja3N0b3JtIl19.J+TU5An6rjwu2bs
dTd2GIYdI5LaCKg6kxSKlVX1zlf4YkuX07WSC4W24szJFMLah9kfJRv8V/faAV
BRcb4rhpuXJ0QmojpJp3xJorz7ZP01AiijkdlEyn4UnStqt/GzLqUshcOsJgB
-----END LICENSE FILE-----

How to upload a license

Only users with the On-prem Administrator role can upload licenses.

Go to your profile menu.
- Click your profile picture on the top right corner of the dashboard.

Account1

Go to your settings.
- Click Settings

Account2

Go to License Management tab
- Click License

License Tab

Upload your license

License Upload

Once you select the license file from the file explorer, the license will be automatically uploaded
Refresh the Cymph application web page to see the new license information

How to renew your license

Renewing your license follows exactly the same procedure as uploading your license for the first time.